As we learn more about this technology and its implications for the workplace, businesses, industries and humankind, it ...

Chatbot is a computer program that’s designed to emulate human conversation and converse with human users. Learn more here.

As we step into 2025, customer service in the finance sector is poised for transformative change. Technological advancements, shifting consumer expectations, and intensifying competition will drive ...

A CNH chatbot powered by artificial intelligence (AI) is changing the game when it comes to helping dealers support customers.

Social media marketing agency provide a way in engaging a customer has always been the crux of doing business in modern times No business stops evolving new ways of reaching out and offering a distinc ...

Auralis AI, a leader in generative AI solutions for customer support, today announced the launch of its enhanced customer ...

Hesitation and overconfidence from retailers can mean lost ground against competitors already optimizing operations with AI.

Microsoft Copilot will become Microsoft 365 Copilot Chat, the second rebranding since the AI assistant debuted in 2023.

Rich Liu was behind much of the growth at Navan a few years ago. Then he left, but now he's back to help with the next stage ...

The School District of Philadelphia has launched an AI-powered platform that allows families, students, staff and community ...