Instead of marketing trends, let's talk about what we need from leaders in 2025-not just strategies or tools but the qualities that truly matter ...

The Industry Leader Awards highlight the top technology vendors in customer service, marketing, and sales, covering enterprise and midmarket/small business CRM suites, contact center infrastructure, ...

Join our panel of experts as they share their predictions and offer their expertise on the future of customer service. In this roundtable, industry experts will explore the cutting-edge applications ...

These efforts ensure alignment, engagement, and adoption across organizations to maximize the value of the investment and mitigate operational disruptions.

While everyone is fixated on prescriptive, generative and agentic flavors of artificial intelligence, the executive CRM vendor panel brought together for the CRM Playaz 'What is CRM in 2025' series, ...

CX Connect 2023 is a FREE virtual event from the team that brings you the CRM Evolution, SpeechTEK, and Smart Customer Service conferences, as well as CRM and Speech Technology magazines and ...

Over time CRM techniques and resources have adapted to serve a wide range of industries. Learn how Customer Relationship Management practices can help with your specific needs. Select one of the ...

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Our goal at DestinationCRM.com is to be the preferred Internet location for information, products, and services relevant to the CRM user marketplace. DestinationCRM.com is dedicated to providing this ...

Welcome to the CRM Buyer's Guide. Every year, CRM magazine invites leading companies in the field to participate. We have tried to organize our buyer's guide to make it as easy as possible to see the ...