How to Set Up a Virtual Call Center the Right (& Easy) Way Your email has been sent Learn how to set up a virtual call center without wasting time, money, or resources on things that don't matter.

Businesses looking to enhance customer service and optimize their operations have seen a significant change with the advent of virtual call center software. This type of software has become a ...

With these use cases, Grubb has seen big advancements in AI for contact centers in recent months. The trend will continue throughout 2025, improving both customer experience and the government agent ...

The certification validates the company's commitment to the development of responsible, human-in-the-loop AI PALO ALTO, Calif., Jan.